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email : info@top-upsolutions.com

Top-Up Solutions Ltd

Terms & Privacy Policy

1 DEFINITIONS

1.1 In these Terms of Business the following definitions apply:

"Assignment" means the period during which the Temporary Worker is supplied to render services to the Client;

"Client" means the person, firm or corporate body together with any subsidiary or associated company as defined by the Companies Act 1985 to whom the Temporary Worker is supplied;

"The Business" means The Business and/or any subsidiary or associated company (as defined by the Companies Act 1985) of The Business;

"Temporary Worker" means the person (including where appropriate, a body corporate) whose services are supplied by Top-Up Solutions to the Client;

1.1 Unless the context otherwise requires, references to the singular include the plural and references to the masculine include the feminine and vice versa.

1.2 The headings contained in these Terms are for convenience only and do not affect their interpretation.

2. THE CONTRACT

2.1 These Terms govern the supply of the Temporary Worker's services by The Business to the Client and are deemed to be accepted by the Client by virtue of an Introduction to or the Engagement of the Temporary Worker.

2.2 No variation or alteration to these Terms shall be valid unless approved by a Director of The Business in writing. Any such variation or alteration shall refer specifically to this clause.

2.3 Unless otherwise agreed in writing by a Director of The Business, these Terms prevail over any terms of business or purchase conditions put forward by the Client, even if such terms are put forward by the Client subsequent to these Terms being brought to the Client's attention.

2.4 The Business will decline to accept any instructions to source Temporary Workers where it believes that instruction to amount to unlawful discrimination.

3 CHARGES

3.1 The Client agrees to pay the hourly charges of The Business as notified at the commencement of the Assignment and as may be varied from time to time during the Assignment. The charges are calculated according to the number of hours worked by the Temporary Worker (rounded up to the nearest quarter hour). The charges are comprised mainly of the Temporary Worker's remuneration (including Holiday Pay under the Working Time Regulations 1998) but also include The Business' fees, Employer's National Insurance Contributions and any travel, hotel or other expenses as may have been agreed with the Client or, if there is no such agreement, such expenses as are reasonable. VAT is payable on the entirety of these charges.

3.2 The charges are invoiced to the Client on a weekly basis and are payable in full by the Client within 14 days of the date of invoice without abatement, set-off or deduction. The parties further agree that these Terms govern a contract to which the Late Payment of Commercial Debts (Interest) Act 1998 applies and that The Business is entitled to interest there under on all sums due from the Client. In the event that the Client fails to make payment in full in accordance these Terms, the Client acknowledges that The Business will be entitled to treat the failure to make payment as evidence of the Client’s insolvency for the purpose of s123 of the Insolvency Act 1986, and/or to withdraw forthwith and without liability the services of any Temporary Workers then being supplied to the Client.

3.3 The Client acknowledges the importance to The Business of cash flow considerations and that to ensure its continued operation The Business remunerates its Temporary Workers (including the Temporary Worker engaged by the Client under these Terms) by reference to the time sheets completed by the Temporary Worker. Accordingly, and subject to clause 3.4 below, the following provisions shall apply;

3.3.1 Each and every time sheet signed by an employee, officer or representative of the Client shall be conclusive evidence of the number of hours worked by the Temporary Worker and shall be conclusive evidence of the Client’s satisfaction with the tasks for which he was engaged during the said number of hours, the standard of his workmanship and his competence.

3.3.2 A certificate, signed by a director or company secretary of The Business shall be conclusive evidence of the total sum due from the Client to The Business in respect of the Temporary Worker in relation the Engagement as at the date of the said certificate.

3.4 Clause 3.3.1 shall be of no effect if and only if within 6 days of an invoice being rendered by The Business to the Client, the Client makes specific complaint in writing, to The Business’ registered office. The said complaint shall be effective only if it;

3.4.1 refers to the Client’s rights under this clause;

3.4.2 cites the name of the Temporary Worker, if possible.

3.4.3 Sets out with reasonable and sufficient particularity the nature of the matters complained of, the date and time on which they occurred, and the names of any witnesses or other parties thereto.

3.4.4 sets out the amount which is in dispute and which the Client intends to withhold or set off as a result of the complaint particularised in compliance with clause 3.4.3 above, and indicates how that amount is made up.

3.4.5 Indicates any further steps which it reasonably requires The Business to take in order to obviate the matters complained of.

3.5 Clause 3.3.2 shall be without prejudice to either parties’ right to subsequently open up, review, revise or seek redetermination of the sum in fact due from the Client to The Business in respect of the Engagement or Assignment (as the case may be) of the Temporary Worker by way of adjudication, arbitration, litigation or otherwise, save that it shall be a condition precedent to any such a reference or claim as initiated by the Client that it shall pay over in cleared funds the sum stated on the face of any certificate rendered by The Business under clause 3.3.2 prior to such reference or claim.

3.6 Time sheets under clause 3.3.1 and certificates under clause 3.3.2 shall be binding (in accordance with these Terms) as to all matters of fact, save insofar as they contain fraud or manifest error.